Shipping policy
Shipping Policy
Every keepsake you order from us is made especially for you. For this reason, personalized items require a little more time than standard products.
Once we receive your order, we take the necessary time to design and craft your keepsake. Processing time for personalized items is typically 3 to 5 business days before shipping.
The subsequent shipping time depends on your destination and will be shown to you at checkout. Once your order has shipped, you will receive a notification with the relevant tracking information.
If you have any questions about your delivery, we're happy to help - just reach out through our contact page.